Fair Banking Compliance Manager - Complaint Review Work Location: Mount Laurel, New Jersey, États-Unis d'Amérique Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. Department Overview: The Fair Banking Compliance team is seeking an experienced compliance professional with broad based banking knowledge to assist with complaint oversight and governance activities and to evaluate high risk complex complaints from all areas of the Bank for fair banking and compliance related concerns with an emphasis on discrimination, and Unfair and Deceptive Acts and Practices ("UDAAP"). Job Summary: The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction. Depth & Scope: Works independently and is accountable for managing a specialized Compliance function or area Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise Provides guidance and support to analysts on matters related to portfolio and specialty Typically a subject matter expert for a key functional Compliance area and business Contact for business management, dealing with non-routine information Manages/assists with regulatory reviews including inquiries, audits, and exams Identifies and leads problem resolution for project/program complex requirements related issues at all levels Education & Experience: Undergraduate degree or equivalent work experience 7+ years of experience Preferred Background & Experience: Knowledge of risk management environment, standards, and regulations Advanced knowledge of a variety of products and services, systems and compliance advisory standards, procedures, laws, rules and regulations Ability to communicate effectively in both oral and written form Ability to work collaboratively and build relationships across teams and functions Ability to work successfully as a member of a team and independently Ability to exercise judgement in making decisions Ability to analyze, organize, and prioritize work while meeting multiple deadlines Customer Accountabilities: Proactively advises the business of new and changed Compliance regulatory and/or policy changes Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues Contributes to the development and implementation of Compliance programs Guides partner through the development, implementation, oversight and management of effective Compliance Programs Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance Represents Compliance on internal or external committees relating to designated business activities as required Delivers relevant subject matter expertise and Compliance advice to business management Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork Keeps current on emerging trends/developments and grows knowledge of the business Contributes to team development of skills and capabilities through mentorship of others Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally #J-18808-Ljbffr TD Bank
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