Description of the role:
Joseph Volkswagen of Cincinnati is currently seeking a Service Consultant to join our fast-paced dealership. As a Service Consultant, your main responsibility will be to provide exceptional customer service to all individuals who visit our establishment. You will guide customers through the drop off and pick up process, create and complete repair orders, communicate updates to customers, and assist with pricing information and vehicle-specific inquiries. Organization, strong computer skills, and excellent communication skills are key in this role. Additionally, you will be responsible for miscellaneous tasks and reasonable requests based on business needs.
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Requirements:
Benefits:
About the Company:
Joseph Volkswagen of Cincinnati is a fast-paced dealership with a focus on community and accountability. We pride ourselves on providing a unique and welcoming service to every individual that enters our establishment. Our staff is well trained on the nuances of Volkswagen to demystify common misconceptions of the German automobile manufacturer. We provide training on our vehicles as well as assistance with developing soft skills. These will be the most transferable out of all the skills you will obtain while learning and growing with our establishment.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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