Job Description

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner. Revenue Operations Manager Atlanta, GA We are seeking an experienced, results-driven Business Operations Manager to lead and support the sales operations function for a newly established group within our organization. This role will be crucial in driving operational efficiency, enhancing sales productivity, and optimizing sales processes globally. The Business Operations Manager will oversee a team of three direct reports located in different regions, working collaboratively to streamline operations, improve sales effectiveness, and enable our sales team to meet business goals. The ideal candidate will be highly analytical, skilled in synthesizing complex data, and have a proven track record in driving operational improvements. This role requires a deep understanding of sales operations, strong leadership capabilities, and the ability to work cross-functionally with sales, finance, marketing, and other business units. Key Responsibilities:

• Sales Operations Support: Lead and manage all aspects of sales operations for the newly established group, ensuring alignment with broader business objectives. Provide analytical and operational support to optimize sales processes and workflows.
• Global Team Leadership: Direct and develop a global team of three Sales Operations professionals, providing guidance and coaching to drive high performance, foster a culture of continuous improvement, and ensure alignment with global sales initiatives.
• Process Optimization: Identify and implement best practices to enhance sales efficiency, from lead generation to deal closure, ensuring smooth workflows and minimal bottlenecks. Improve the overall effectiveness of the sales cycle.
• Data Analysis & Reporting: Analyze sales performance data, sales forecasts, and KPIs to provide actionable insights for senior leadership. Identify trends, forecast potential challenges, and recommend strategies to drive performance.
• Cross-Functional Collaboration: Collaborate closely with Sales, Finance, Marketing, and IT teams to ensure smooth alignment between sales operations and other key functions. Support the development of sales strategies and initiatives, with an eye toward operational feasibility and scalability.
• Sales Tools & Technology: Oversee the effective use and adoption of sales tools, CRM systems, and other technologies that support sales operations. Identify opportunities for tool optimization and recommend new technologies to improve sales efficiency.
• Training & Enablement: Develop and deliver training and onboarding materials to ensure the sales team is equipped with the right processes, tools, and knowledge to succeed. Promote the adoption of sales best practices across the team.
• Continuous Improvement: Drive a culture of continuous improvement by identifying operational inefficiencies and implementing corrective actions. Track progress and measure success through performance metrics and feedback loops.

Qualifications:

• Bachelor's degree in Business, Operations, or a related field (MBA or advanced degree a plus).
• 5+ years of experience in sales operations, business operations, or a related function, with at least 2 years in a leadership role.
• Proven experience managing and developing global teams, preferably across different regions and time zones.
• Strong analytical skills, with the ability to synthesize large volumes of data and distill actionable insights.
• Experience with CRM tools (Salesforce, HubSpot, etc.), sales analytics platforms, and other sales enablement technologies.
• Exceptional problem-solving abilities, with a track record of implementing process improvements that drive measurable results.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels of the organization.
• Self-starter, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Ability to navigate ambiguity and adapt to evolving business needs and priorities.

Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes "When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain."

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