Desktop Support Specialist Job at Quantum World Technologies Inc., Chandler, AZ

MWZubjcyVGwrdzY5SWVRRzg1OWZuK1FzZ3c9PQ==
  • Quantum World Technologies Inc.
  • Chandler, AZ

Job Description

Job Description

Job Title : Desktop Support Analyst

Location : Chandler, AZ -(Onsite role)

Duration : Contract to Hire

Job Description:

Required Technical and Professional Expertise

• 8 + years’ experience in customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint.

•and technologies such as AD, DNS, Exchange, and Citrix.

• 6 + years of experience with Configuration Management, MDM and Deployment methods with SCCM and Intune.

• Basic experience in troubleshooting and working with Apple devices is an added advantage.

• Experience with deployment methods including inventory control, security baselining, patching, software, and application deployments.

• Understanding of Windows 10 new features, feature updates, and industry best practice processes.

• Understanding of Microsoft Patching Cycles & Policies, best practice processes. (ex. WSUS, Win10 Update Rings)

• Knowledge of new and emerging enterprise technologies (ex: Azure, Intune, Windows Analytics, Autopilot)

• Understanding of Office 365 or Microsoft 365 technology and any other client support or project interaction.

• Active technical certifications would be an asset.

• ITIL-Foundation and Agile experience is an asset.

Physical Requirements for Endpoint role :

• The ability to lift 25/50 pounds regularly. Moving Monitor/Printers boxes.

• The ability to move safely over uneven terrain or in confined spaces. Running cables at desk locations.

Preferred Technical and Professional Expertise

• Exceptional verbal and communication skills

• Unparalleled Listening and Comprehension capabilities

• Proven service industry front line experience with handling high value/critical customers

• Ability to type 35-40 words per minute to capture important details on a call for documentation

Thanks Regards,

Pushpendra Sharma

Cell: +1- 805-330-3736

Job Tags

Contract work, Work at office,

Similar Jobs

24 Seven Talent

Creative Project Manager Job at 24 Seven Talent

OverviewCreative Project Manager role at 24 Seven Talent . This is a remote freelance position (40 hours a week) with potential to go full-time for the right person. California-based candidates are preferred, but remote is flexible for the right person. If located in... 

Augsburg University

Talent Acquisition Specialist Job at Augsburg University

 ...backgrounds are encouraged to apply. Job Description Augsburg's talent acquisition team is growing! If you have a passion for full-cycle...  ...working four (4) days per week on campus with one (1) remote work day depending on department and University needs. The hybrid... 

Poydras Home

Carepartner/CNA - Part-time; Evening shift Job at Poydras Home

Job Description Job Description Compensation: ~ Minimum $15.50/hour; depends on experience and years of certification Qualifications: Attend all required Green House Education, including CORE and Communication for Success Ability to read and comprehend...

Synergy Interactive

Audio Visual Live Event Engineer Job at Synergy Interactive

 ...About the Role We are seeking an experienced Audio Visual Live Event Engineer to support in-person, virtual, and hybrid events. This role is hands-on and fast-paced, requiring close collaboration with AV Program Managers, vendors, contractors, and internal teams... 

GSK

Retail Key Account Manager - Walgreens Retail (Northeast) Job at GSK

 ...role, you will play an essential role within the Market Access Walgreens Retail Team, representing the comprehensive GSK retail...  ..., this customer-facing role will leverage exceptional account management capabilities to directly engage Walgreens Regional and District...